Policies

• Participation in drop-in programs must be purchased and reserved ahead of time online via DaySmart
• Sales are final and non-refundable. If cancelled more than 24 hours in advance, credit will be placed on customer’s DaySmart account for future use.
• Reservations made with passes are non-refundable. If cancelled more than 24 hours in advance, passes will be credited on customer’s DaySmart account for future use.
• All pass sales are final, and no refunds will be issued for either partial or unredeemed passes.
• If a reserved session is cancelled by the facility, participants will be offered a refund or account credit.

• Payment for a session is due prior to the first class in the session.
• Sno-King Ice Arenas do not offer makeups, credits, refunds or carryovers for no-shows, cancellations or missed classes within a session.
• If a program is cancelled by Sno-King Ice Arena’s , participants will be offered a full refund or account credit for the remaining dates in the session.
• ​Cancellations prior to a series beginning are 100% refundable if more than 10 days in advance.
• Cancellations prior to a series beginning are 50% refundable if more than 24 hours in advance.
• Cancellations within 24 hours or during a series will not be refunded.
• Sno-King Ice Arena’s will not be offering make up classes.
• To request a cancellation, contact office@snokingice.com

NON-DISCRIMINATION AND INCLUSIVITY POLICY

We at Sno-King Ice Arenas are committed to providing an inclusive and welcoming environment for all. Our arena does not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, or any other characteristic protected by law. All are welcome here!